Keyly Support

Need help? Email northernstudiovn@gmail.com. We usually reply within 2 business days.

Turn on the keyboard

Open Settings › Keyly › Keyboards.
Turn on Keyly and Allow Full Access.
In any app, hold the 🌐 key and choose Keyly.

Why "Allow Full Access"?

iOS needs it for typing sounds and to sync the theme you pick in the app. Keyly never sends or stores what you type. iOS restarts the Keyly app when you change this setting; just open it again.

My theme doesn't show on the keyboard

Make sure Full Access is on, then open the Keyly app once so the keyboard can pick up your latest theme.

No sound when typing

Check that Full Access is on, the ring/silent switch is off, and Sound is on in Keyly › Customize.

Restore purchases

Open Keyly › PRO and tap Restore, signed in with the Apple ID you used to buy.

Cancel a subscription

Go to Settings › [your name] › Subscriptions › Keyly. Cancel at least 24 hours before renewal.